Some people think I have lost my mind when I tell them that I have a standing 7 AM meeting every Tuesday. Yes, I meet with 18 other business owners and we create an amazing referral network to help each other work with ideal clients.
During our meeting on Tuesday, we were asked to answer this question – Imagine for a minute that we are each new in your business, and you are mentoring us. Describe a behavior that makes a difference.
I knew that some juicy tidbits were going to come from this conversation, so I grabbed my pen and pencil and scribbled the answers.
I share them with you today. Read on and see which one resonates most with you.
- Genuinely care about your clients.
- Be a duck – never let them see you working as hard as you are under the surface.
- Get comfortable with silence – allow your client or prospect to think about the question you asked before you speak again, and take the time you need to think before you answer their questions.
- Be full service – be able to care of all of your clients needs in your field or refer appropriately
- It is okay to be tired and it is okay to be hungry, but it is not okay to be tired and hungry – charge prices that reflect the quality of service you provide.
- Never compromise on quality.
- Play in traffic – get involved in your community as a form of networking.
- Under promise and over deliver – this was so juicy that it was mentioned twice!
- You have 2 eyes, 2 ears and 1 mouth – act accordingly. Listen and observe twice as much as you speak.
- Take a bookkeeping class – learn about your money early on.
- Become an expert in your field.
- Know your tools and resources and use them accordingly.
- Volunteer in your community.
- Manage expectations.
- Pay attention to the cause, not just the effect and symptoms.
I offer you a challenge. Which one of these juicy tidbits will you weave into your week to create an enhanced level of success? I would love to know – take a minute and share that with me on here on my blog.
FEATURED ON
